Support

OID4Pay is a small team. The paths below are the support channels for the developer preview.

File a bug

• Email [email protected]. There is no public issue tracker yet.
• Include a reproducer (curl invocation, code snippet, or screenshot).
• Specify which host the bug applies to.

Access

There is no self-serve production access during the developer preview: the service runs in test mode and no real money moves. Connecting a checkout or an agent is open to design partners. Email [email protected].

Security disclosure

Coordinated security disclosure goes through the RFC 9116 channel documented at /security and /.well-known/security.txt. Acknowledgment within 24 h; triage within 5 working days.

Integration help

For non-bug integration questions, the fastest paths are:

• The merchant quickstart and agent quickstart.
• The wire reference and the per-mechanism protocol pages.
• Email [email protected].

Status and incident communication

Subscribe to Statuspage at oid4pay.statuspage.io. Critical-incident postmortems land on incident history.

Languages

Default support is English. Dutch, German, and French are honoured on best-effort basis (matching the Preferred-Languages entry in security.txt).

What is out of scope

• Building your storefront UI (use the CDN bundle or the merchant SDK).
• Stripe Connect account management (talk to Stripe; we cannot mediate).